Policies

Attendance and Cancellation Policy (private lessons)

Parents and students agree that committed weekly attendance is expected and necessary in order to help students progress in their musical education. Parents and students understand that attendance is to be punctual in order not to interrupt following lessons however in-home lesson teachers will be permitted to arrive late within approximately 15min of the scheduled time in case of traffic, weather, or other circumstances that may arise during transportation. There are no refunds for lessons missed by students. If given 24 hour notice, the teacher will schedule a make-up lesson. If the teacher must cancel a lesson, they are required to make-up the lesson. In cases of emergencies such as illness or accidents, a make-up lesson will be scheduled however previously scheduled events such as sports games, concerts, etc… or other non-emergencies such as work, running late, traffic, etc… do not qualify as emergencies and will be regarded as a missed lesson. Teachers are not required to make-up missed lessons by students.

Make-Up Lessons

There are optional ways a teacher may make-up a lesson which include the following:

1. 1. Schedule a new lesson day/time during the same week. (If available)
   2. Schedule a new lesson day/time during a different week within the semester or during a holiday week.
   3. Lengthen the lesson time for subsequent lessons. For example, two 45min lessons is equal to three 30min lessons.
   4. If the teacher is unable to schedule any of the above, a substitute teacher may be appointed to complete the lesson.

All make-up lessons must be completed within 2 months.

Practice Expectations

Parents and students understand that primary musical progress is made by the students practice on the instrument throughout each week. Parents and students agree to invest the necessary time to enable successful musical education. Students will receive instructions by the teacher on practice expectations, which are tailored to their skill level, goals, and needs. Students should keep track of their practice in their handbook.

Recitals

Although recital participation is not mandatory, performing publicly is a vital element in performance education. Recitals provide an excellent opportunity for students to demonstrate the skills learned during the semester, as well as to gain experience as a performing artist. Student recitals are generally held in a formal setting. Piano students will have an opportunity to perform on a grand piano. A reception may follow. Attire for each recital will be noted on the sign up. There is a recital fee per participant and will vary depending upon the venue. Most recitals are held at our Grapevine location in our recital room.

Commitment & Termination

Your commitment with Rojas School of Music is one calendar month at a time and continues YEAR ROUND. If at any time you wish to put your lessons on “hold” you can reserve your lesson time, day, and teacher by paying a “holding fee” of $50 per student per month. Lessons can be placed on “hold” for a maximum of 2 subsequent months per year. If you choose to terminate lessons with Rojas School of Music you must notify the school no later than the 20th of the month prior to the month you wish to terminate. For example, if you want to stop taking lessons in January you must notify the school no later than December 20. Termination notice must be given via email to the following address: rojasschoolofmusic@gmail.com Notice provided to anyone other than the above, including any private lesson instructor, does not qualify as notice under this agreement. If you terminate lessons, your lesson day, time, and teacher will not be held for you. Students who terminate lessons must pay a re-enrollment fee of $25 to re-enroll in lessons and will not be permitted to reserve their lesson day, time, or teacher more than 2 weeks in advance of their first lesson.

Terms

Any payments not received within one week (7 days) of the collection date will result in a $25 Late Fee, which may be drawn automatically if applicable.  An extended delay of tuition payment may result in further collection procedures and/or legal action. If a check is returned check there will be a $30 Non-Sufficient Funds Fee added on. Upon written notice, Rojas School of Music reserves the right to alter the days and/or hours of operation, the curriculum and the requirements for recital participation, if deemed necessary. Rojas School of Music does not guarantee that you will reach a certain level of competence within any specific time frame and that students’ obtaining a certain defined level of competence may be either delayed or accelerated due to changes in the curriculum or as deemed necessary by Rojas School of Music.