Policies

Attendance and Cancellation Policy (private lessons)

Parents and students acknowledge that committed weekly attendance is essential for students to progress in their musical education. Punctuality is required to avoid interrupting subsequent lessons. In-home lesson teachers may arrive up to 15 minutes late due to traffic, weather, or other unforeseen circumstances that occur traveling between students.

There are no refunds for lessons missed by students. If a parent provides at least 24 hours’ notice for a cancellation, the teacher will schedule a make-up lesson. If the teacher must cancel a lesson, they are required to arrange a make-up lesson.

Make-up lessons will be scheduled in cases of emergencies, such as illness or accidents. However, previously scheduled events (e.g., sports games, concerts) or non-emergencies (e.g., work obligations, running late, traffic) do not qualify as emergencies and will be marked as missed lessons. Teachers are not required to make up missed lessons by students.

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Make-Up Lessons

Teachers may offer the following options for make-up lessons*:

1. Schedule a new lesson day/time during the same week (if available).
2. Schedule a new lesson day/time during a different week within the semester or during a holiday week.
3. Lengthen the lesson time for subsequent lessons (e.g., two 45-minute lessons equal three 30-minute lessons).
4. If none of the above options are possible, a qualified substitute teacher may be appointed to complete the lesson.

*All make-up lessons must be completed within three months of the original lesson date.

Practice Expectations

Parents and students understand that primary musical progress is made by the students practice on the instrument throughout each week. Parents and students agree to invest the necessary time to enable successful musical education. Students will receive instructions by the teacher on practice expectations, which are tailored to their skill level, goals, and needs. Students should keep track of their practice in their handbook.

Recitals

Although recital participation is not mandatory, performing publicly is a vital element in performance education. Recitals provide an excellent opportunity for students to demonstrate the skills learned during the semester, as well as to gain experience as a performing artist. Student recitals are generally held in a formal setting. Piano students will have an opportunity to perform on a grand piano. A reception may follow. Attire for each recital will be noted on the sign up. There is a recital fee per participant and will vary depending upon the venue. Most recitals are held at our Grapevine location in our recital room.

Commitment & Termination

Your commitment with Rojas School of Music is on a month-to-month basis and continues year-round. To reschedule a lesson, please provide at least 24 hours’ written notice (email or text) , except in cases of illness.

There are no refunds for lessons missed by students. If you wish to place your lessons on “hold,” you may reserve your lesson time, day, and teacher by paying a holding fee of $50 per student per month. Lessons can be placed on hold for a maximum of two consecutive months.

To terminate lessons, you must notify the school no later than the 20th of the month prior to the desired termination month. For example, to discontinue lessons in January, you must notify the school by December 20. Termination notices must be sent via email to rojasschoolofmusic@gmail.com. Notices provided to anyone other than the designated email address, including private instructors, do not qualify as proper notice under this agreement.

Please note that upon termination, your lesson day, time, and teacher will not be held for you. Students who terminate lessons must pay a re-enrollment fee of $35 to re-enroll and may not reserve their lesson day, time, or teacher more than two weeks in advance of their first lesson.

Attendance Policy for Make-Up Lessons:

If a make-up lesson is scheduled and agreed upon by both the teacher and the parent, it is essential that the parent ensures attendance. Failure to attend the agreed-upon make-up lesson will result in the lesson being marked as missed. This policy applies specifically when the rescheduling is initiated by the parent.

In cases where the teacher must reschedule, the make-up lesson will be arranged regardless of circumstances.

Terms

Any payments not received within one week (7 days) of the due date will incur a $25 late fee, which may be charged automatically if applicable. Extended delays in tuition payment may result in further collection procedures and/or legal action. A returned check will incur a $30 non-sufficient funds fee.

Rojas School of Music reserves the right to alter the days and/or hours of operation, curriculum, and requirements for recital participation, as deemed necessary.

Please note that Rojas School of Music does not guarantee that students will reach a certain level of competence within a specific time frame. The pace of learning may be accelerated or delayed based on curriculum changes or other factors as determined by Rojas School of Music.

By registering for lessons at Rojas School of Music you agree to the policies listed above.